I have a love / hate relationship with the internet. I love the web but it hates me. From the time we got wireless at my house this July we have had problems with it. First it was a matter of getting it set up, then the router that we got wouldn't work. After several hours of talking to tech support we have finally managed to have a steady connection for a while, until about a week and a half ago. For some reason it just stopped working so after four days and several phone calls we finally got the issue resolved...well for some of us. For two days my computer was working great, no problems and then for some reason it just stopped. I tried everything I could think of. I knew it had to be my computer because my sister's was working just fine. After two days of destroying my settings and being completely frustrated I gave in and called the help line, yet again. The lady was so nice and patient with me as I fumbled to do the things she asked. She was able to remotely access my computer and change whatever was wrong and in about 30 min I was back up and running again. This is great news since I am in the middle of an online class. So thank you to cisco tech support, you were most helpful, yet again.
Love from Liberty,
Peggy
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